Patient Journey
Your first consultation
Here’s what to expect from your first consultation with one of our surgeons or bariatric physicians:
Your History
we gather all of the medical and other information we need that is unique to you.
Share Important Information
your physician or surgeon will provide you with information about weight loss treatments including surgery
Treatment options
the physician/surgeon will focus on which options may suit you, depending on your requirements and preferences
Surgery Outcomes
we focus on expected outcomes from bariatric surgery if that will be your eventual choice, however other options are covered.
Testing
routine blood tests and other work-up is arranged
Information Package
patients leave their first appointment with a useful information package
Your second consultation
The second consultation is with your surgeon. Here’s what you can expect from your second consultation:
Detailed discussion regarding surgery including which options are available and which will be your preferred choice.
A conversation about the risks and potential benefits of the option that you are choosing.
Paperwork for admission completed
You are invited to connect to our pre-op digital platform and are enrolled in the Fresh Start Program (both included in your surgery fees)
Pre-op Dietitian consultation appointment date is booked with the front desk staff
Your surgery date is booked with the practice nurse.
Your dietitian appointment
Included in your surgery fee is a complementary 2-year program with Fresh Start. The Fresh Start program provides support, education and coaching to help you create your new healthy lifestyle. We provide you with your unique log-in details and webinar dates.
Day of Surgery
When to arrive at the hospital – you will be given an allocated time to arrive at the hospital on your day of surgery.
When you arrive at the hospital – you will be given an allocated time to be taken to the DOSA (Day of Surgery Admission) lounge for nursing admission.
You’ll then be transferred to the operating theatre (OT) for your surgery
After surgery, you will be taken from the theatre to recovery, and then to the surgical ward
Hospital stay – you’ll (typically) stay for 2 nights and then will be discharged to go home.
A copy of your operation report and a management protocol specific to your surgery is sent to your GP to ensure they are kept informed of your journey.
2 weeks after surgery
Discuss your post-op condition with the surgeon
Explain any queries that you may have
Discuss the recovery process and expectations
Post-op dietitian appointment
Our dietitian will have a detailed discussion with you about post-op diet requirements and be able to answer any questions you may have about your new diet.
Fresh Start program commences
Included in your surgery fee is a complementary 2-year program with Fresh Start. The Fresh Start program provides support, education and coaching to help you create your new healthy lifestyle. We provide you with your unique log-in details and webinar dates.
Follow-up appointments
Unless you come in for follow-up appointments after surgery, you are losing the opportunity to benefit from the advice that we provide. This advice is based on our experience managing thousands of patients over years and decades.
 Follow-up appointments are scheduled for:
- 6 weeks;
- 12 weeks; then
- Every 3 months for the first year;
- Twice a year thereafter (for 3 years)
Appointments can be made more often if deemed clinically indicated. Follow-up appointments are included in your surgery fee for 3 years following your surgery.
Bariatric Surgery: Your Questions Answered
Join us for a live Zoom session split into two main segments: a short 15-minute overview of the fundamentals of Bariatric surgery and an interactive live Q&A where our expert Bariatric Surgeon will address any of your questions.